Frequently Asked Questions
Everything you need to know about your Cherrykitten shopping experience.
How long does shipping take?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please contact our support team to initiate a return authorization.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
Are your materials ethically sourced?
At Cherrykitten, we prioritize quality and responsibility. We work closely with our manufacturers to ensure high-grade fabrics and fair labor practices across our supply chain.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us within 2 hours of placing your order, and we will do our best to assist you.